Open-source business software

Run your business from its own records and rules.

Seven Three keeps your customers, work and money in one place. It answers questions with the working shown, checks every quote against the policies you wrote, and waits for your approval before anything goes out.

In development. We are building it on our own install-and-service business first.

One system for the whole business

Understand. Decide. Act.

Every part of the business goes through the same three moves: understand it from your data, decide with your policies, act through your tools. The system carries the rules; the model handles the language.

The product

The daily work of the business, in one place.

What most small businesses keep in spreadsheets, chat threads and memory, kept together and checked.

Records

Every customer, with everything that happened to them.

Enquiries, quotes, jobs, contracts, tickets and invoices, linked to the customer they belong to. Bring them in from a file or add them as you go. Every change is logged.

  • One record per customer, not one per spreadsheet
  • Where each customer is in their journey, worked out from these records
Understand

Ask in plain words. See exactly how it was answered.

Every answer shows the definition it used and the query that produced it, read straight from your records, so a number can be checked before anyone relies on it.

  • Reports where every figure opens to its query
  • Answers that say what they assumed
Decide

Your policies, checked on every quote.

Write policies the way you already would, as numbered clauses. They become rules that quote your exact words, are tested before you approve them, and then check each quote as it is built, with no model in the decision.

  • Every finding cites its clause
  • Before a change, see which past quotes it would affect
policies / quote-and-discount.md

2.2Installation is priced as a share of the hardware.

2.3A quote below the minimum gross margin is not sent without the owner's approval.

3.1Discounts above the owner's limit are refused.

Rule Q6 · from 2.3approved
margin_pct >= @setting:min_margin_pct
quotes the clause word for word
reads a number you decided: 18%
runs on every quote on file
Quote · Sharma villaneeds review
Only approved devices
GST shown per line
Prices checked this month
Margin 14%, floor 18% · 2.3
Act

Nothing goes out without your yes.

Seven Three drafts the routine steps: reminders, follow-ups, visits, quotes. Anything that reaches a customer or involves money waits for your approval, and every decision is kept with its reason.

  • You choose which actions need a yes
  • Drafts are checked before they reach you

The customer journey

Every customer, from first enquiry to renewal.

Seven stages, the same for an installer, a shop, a subscription or a consultancy. Seven Three places each customer in a stage from their records, with the owner's question beside it.

Recorded from the first day, because they cannot be filled in later: where an enquiry came fromwhen it was answeredwhy a deal was lost when the work was handed overwhy a contract endedwhat each source costs

How it works

The model reads and drafts. Everything else is written down.

What your numbers mean, what your policies allow and who may do what are reviewed definitions that run as ordinary code. A language model handles only the steps where language is the job.

  1. You

    Ask a question

    "Which tickets are close to their deadline?"

  2. Model

    Reads it

    Matches the words to the business's own terms.

  3. System

    Applies the definition

    "Open ticket" means status = open, reviewed once.

  4. System

    Runs the query

    On your records, within your permissions and a cost limit.

  5. Model

    Writes the answer

    In plain words, from the rows that came back.

  6. You

    See the working

    The answer, the definition and the query, together.

Solid steps are the system; the gradient marks the model.

Answers you can check

Every figure opens to its definition and query. Every policy finding cites its clause.

Costs you can predict

Most steps make no model call. Those that do run under a daily spending limit you set.

The model you choose

None where none is needed, a small one on your own hardware, or a hosted one on your own account.

Open, and where it stands

Built in the open, on a real business first.

Yours to run, read and change

Open sourceThe code is published with the first release.

Runs where your data isYour own computer or server. Your records are not sent to us.

Fits the tools you haveDesigned to read from your CRM and accounts system. Other AI tools can use it over MCP, and none of them can approve anything.

Plain files you can reviewDefinitions, policies and permissions live in readable files, changed like code.

Where it stands

Records, with import and a change logworking
Questions answered with the query shownworking
Policies compiled into quote rulesworking
Approvals inbox and the customer journeyworking

Everything marked working is in development, running our own install-and-service business first. It opens to others when it runs ours day to day.

For businesses small enough that the owner still signs off on things.

Seven Three Labs is building it in the open. The source and documentation are published with the first release.